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GENERAL SHIPPING INFORMATION
Shipping charges are affected by a variety of factors, especially when shipping to a non-Italian destination.
Superecords.com is always working to improve the quality and cost of shipping for both our Italian and non-Italian customers. For this reason, shipping rates and policies are subject to change without notice.

All available shipping options and your exact shipping and handling charges (and any applicable taxes) will be shown in your Shopping Cart after you login to your account (or create an account). Because Superecords.com ships worldwide, it is not possible to calculate your shipping and handling charges before you login.

Please verify your shipping address before placing your order. An additional shipping charge will be applied if we have to re-ship an item because of an address error.

Shipping upgrades may not apply to items that are backordeblack at the time your order is placed.

On Italian holidays, order processing and/or shipping may be slightly delayed. Italian carriers do not ship or deliver on the following dates:

Holiday Date
New Year’s Day January 1st
Epiphany January 6th
Italian Liberation Day April 25th
Worker’s Day May 1st
Republic Day June 2nd
Mid-August Day August 15th
Halloween Novembre 1st
The Virgin Day December 8th
Christmas December 25th
S. Stephen December 26th
Easter and Easter Monday

If you have any question about shipping issues that are not answeblack here, please e-mail to superecords@superecords.com


NON-ITALY SHIPPING

Non-Italy shipping & handling charges are determined by destination, type and weight of merchandise ordered. Due to the complexities of shipping outside Italy and because Superecords.com is always working to improve our shipping efficiency and rates, it is not possible to calculate your exact shipping & handling charges until you sign in to your account (or create an account).

For the purpose of calculating shipping charges, the number of items in a multi-CD box set is determined based on the weight of the box set. Music videos, DVD's, and T-shirts may count as 2 or 3 items each. The actual total will appear in your Shopping Cart before you place your order.
For Non-Italy shipments Superecords.com uses the Airmail Service (Paccocelere Internazionale) by Poste Italiane (please click the link to know something more about this service).


TAX, CUSTOMS DUTY AND VAT

Customs duty and/or import tax can be imposed by local government on the import. These prices are not included in Superecords.com invoice; Superecords.com has no control on them. Customs duty and/or import tax are due to local government. The customer has to pay all customs duty and tax imposed by local government. For more info you can contact your closest DHL office. According to law Superecords.com has to declare an exact money value on every commercial invoice; Superecords.com can’t declare a money value less than the real price.


VAT

Superecords.com generally includes Value Added Tax (VAT) into the price of the items. A Value Added Tax (VAT) is not applied to the used items – the most part of the vinyl records (LP, 12”, 10” e 7”) – because of the Art. 36 of the DDL 41/95 turned into law n° 85/95. Tax payed by the vendor included in the company counter.